“We’re fooled by immediacy and quantity and think it’s quality,” says Eric Kessler, a management expert at Pace University’s Lubin School of Business. “What starts driving decisions is the urgent rather than the important.”
The fact that we think less clearly when we’re distracted shouldn’t be a big surprise, but perhaps the hard evidence Begley reviews will give pause to those who labor under the misapprehension that, when it comes to information, more is always better.
via Rough Type: Nicholas Carr’s Blog: Distractions and decisions.