WHAT CAN EMPLOYERS DO AS AN ALTERNATIVE?
Instead of calling employees out the things they do incorrectly, bring awareness to positive results. When someone has a good outcome, call attention to it. Drawing attention to excellence will increase the likelihood of further success and better your team.
Publicly highlight the good instead of privately chastising for the bad. For instance, if someone botches a report, though you may want to stop to call attention to the incorrect way, highlighting a correct example can have a more significant impact.
Make sure that the praise that you give is always specific. When you notice something awesome, say exactly why it’s awesome. Tell your employee exactly what caught your eye instead of delivering blanket praise. Say how the action made you feel and why.
When someone asks for feedback after making mistakes, it may be tempting to start listing out the things that they are doing wrong to help them improve. Instead, ask them what things they feel that they feel they are currently doing well. Focusing on the positive primes the brain with oxytocin that makes the brain more open to finding new solutions. Following this, ask how they have solved problems in the past, which should be easier for them to arrive at following the boost of oxytocin you primed them with. Asking these questions can lead them to deduce what actions they should take to better their performance in the future.
Source: Here’s How Feedback Is Actually Hurting Your Team