{"id":1383,"date":"2009-03-20T03:56:04","date_gmt":"2009-03-20T08:56:04","guid":{"rendered":"http:\/\/onthe8spot.com\/?p=1383"},"modified":"2009-03-20T03:56:04","modified_gmt":"2009-03-20T08:56:04","slug":"repostis-itis-the-waiting-room-necessary-freakonomics-blog-nytimescom","status":"publish","type":"post","link":"http:\/\/onthe8spot.com\/index.php\/2009\/03\/20\/repostis-itis-the-waiting-room-necessary-freakonomics-blog-nytimescom\/","title":{"rendered":"rePost:Is It?:Is the Waiting Room Necessary? &#8211; Freakonomics Blog &#8211; NYTimes.com"},"content":{"rendered":"<div class=\"zemanta-img\" style=\"margin: 1em; display: block;\">\n<div>\n<dl class=\"wp-caption alignright\" style=\"width: 260px;\">\n<dt class=\"wp-caption-dt\"><a href=\"http:\/\/www.crunchbase.com\/company\/newyorktimes\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" title=\"Image representing New York Times as depicted ...\" src=\"https:\/\/i0.wp.com\/www.crunchbase.com\/assets\/images\/resized\/0001\/0591\/10591v1-max-250x250.png?resize=250%2C46\" alt=\"Image representing New York Times as depicted ...\" width=\"250\" height=\"46\" \/><\/a><\/dt>\n<dd class=\"wp-caption-dd zemanta-img-attribution\" style=\"font-size: 0.8em;\">Image via <a href=\"http:\/\/www.crunchbase.com\">CrunchBase<\/a><\/dd>\n<\/dl>\n<\/div>\n<\/div>\n<p>The problem is not waiting but actually not knowing how long the waiting would be. I think the doctor could actually try to implement gathering of <a class=\"zem_slink\" title=\"Patient\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Patient\">patient<\/a> statistics. I imagine that when you get appointments you already have a reason to go. The doctor could aggregate patient data on how long it takes per procedure and the <a class=\"zem_slink\" title=\"Variance\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Variance\">variance<\/a> with respect to each patient. This would help the doctor in estimating more accurately how feasible is the appointments for the day.<br \/>\nI agree with <a class=\"zem_slink\" title=\"ML (programming language)\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/ML_%28programming_language%29\">ML<\/a>(17) and Saumya. I would like to add that if the waiting room was designed to have activities that were well suited to how long the average waiting time is. They need to make waiting rooms more activity centered rather than waiting\/magazine reading centered!.<\/p>\n<blockquote>\n<h2 class=\"entry-title\">Is the <a class=\"zem_slink\" title=\"Waiting room\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Waiting_room\">Waiting Room<\/a> Necessary?<\/h2>\n<address class=\"byline author vcard\">By <a class=\"url fn\" title=\"See all posts by Daniel Hamermesh\" href=\"http:\/\/freakonomics.blogs.nytimes.com\/author\/daniel-hamermesh\/\">Daniel Hamermesh<\/a><\/address>\n<p>I spent 40 minutes waiting to begin diagnostic tests preparatory to seeing my <a class=\"zem_slink\" title=\"Ophthalmology\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Ophthalmology\">ophthalmologist<\/a>. What a waste of my valuable time! And my calculations from data from the <a href=\"http:\/\/www.bls.gov\/tus\/\">American Time Use Survey<\/a> suggest that this is a standard problem: the average adult American spends four hours per year waiting for medical or dental care, with each wait averaging around 45 minutes.<br \/>\nPricing this time out at even half the average <a class=\"zem_slink\" title=\"Wage\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Wage\">wage rate<\/a>, the cost amounts to about $5 billion per year. Seems like a lot, and very <a class=\"zem_slink\" title=\"Inefficiency\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Inefficiency\">inefficient<\/a>, but what is the alternative?<br \/>\nThe only way that every medical provider could ensure no waiting would be for the provider to have <a class=\"zem_slink\" title=\"Downtime\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Downtime\">downtime<\/a> herself, in order to have unutilized resources, both of her time and the services of the <a class=\"zem_slink\" title=\"Capital (economics)\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Capital_%28economics%29\">capital stock<\/a> used in the practice. I\u2019m not sure what\u2019s the right mix of provider and customer waiting; but as annoying as my waiting is, the current system may be <a class=\"zem_slink\" title=\"Economic efficiency\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Economic_efficiency\">economically efficient<\/a>.<br \/>\nvia <a href=\"http:\/\/freakonomics.blogs.nytimes.com\/2009\/03\/19\/is-the-waiting-room-necessary\/\">Is the Waiting Room Necessary? &#8211; Freakonomics Blog &#8211; NYTimes.com<\/a>.<\/p><\/blockquote>\n<p><!-- By line --> <!-- Summary --> <!-- The Content --><\/p>\n<div class=\"zemanta-pixie\" style=\"margin-top: 10px; height: 15px;\"><a class=\"zemanta-pixie-a\" title=\"Zemified by Zemanta\" href=\"http:\/\/reblog.zemanta.com\/zemified\/37e46875-4800-40a2-9bc0-50c54ba72b0d\/\"><img data-recalc-dims=\"1\" decoding=\"async\" class=\"zemanta-pixie-img\" style=\"border: medium none; float: right;\" src=\"https:\/\/i0.wp.com\/img.zemanta.com\/reblog_e.png?w=525\" alt=\"Reblog this post [with Zemanta]\" \/><\/a><span class=\"zem-script more-related\"><script src=\"http:\/\/static.zemanta.com\/readside\/loader.js\" type=\"text\/javascript\"><\/script><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Image via CrunchBase The problem is not waiting but actually not knowing how long the waiting would be. I think the doctor could actually try to implement gathering of patient statistics. I imagine that when you get appointments you already have a reason to go. The doctor could aggregate patient data on how long it &hellip; <\/p>\n<p class=\"link-more\"><a href=\"http:\/\/onthe8spot.com\/index.php\/2009\/03\/20\/repostis-itis-the-waiting-room-necessary-freakonomics-blog-nytimescom\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;rePost:Is It?:Is the Waiting Room Necessary? &#8211; Freakonomics Blog &#8211; NYTimes.com&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[79],"tags":[276,279,405,590,591,674,732,958,1068,1142,1391,1491],"class_list":["post-1383","post","type-post","status-publish","format-standard","hentry","category-reposts","tag-business","tag-business-services","tag-customer-management","tag-freakonomics","tag-freakonomics-blog","tag-healthcare","tag-inefficiency","tag-ml","tag-patient","tag-products-and-services","tag-the-new-york-times-company","tag-waiting-room"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/posts\/1383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/comments?post=1383"}],"version-history":[{"count":0,"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/posts\/1383\/revisions"}],"wp:attachment":[{"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/media?parent=1383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/categories?post=1383"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/onthe8spot.com\/index.php\/wp-json\/wp\/v2\/tags?post=1383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}