rePost :: :: Quote: [Sitting next to Craig Newmark while waiting… – (37signals)

It’s people like Craig Newark , Yunus and Norman Borlaug. People who give so much that multitudes benefit.

He was literally chasing down forum spammers one by one, sometimes taking five minutes per problem, sometimes it seemed to take half an hour to get spammers dealt with. He was totally engrossed in his work, looking up IP addresses, answering questions best he could, and doing the kind of thankless work I’d never seen anyone else do with so much enthusiasm.

Matt Haughey explains where he learned to love customer service. [via AD]

via Quote: [Sitting next to Craig Newmark while waiting… – (37signals).

rePost :: There is no place for just shitting all over other people’s work – 37signals

A lot of people are scared. All that they can do is to tear people down because big people scare them.

Instead of considering what went into the design, we point at laugh at someone’s “terrible design”, retweet and reblog then go on with our superiour existence.

“Where the heck were you when the page was blank?”

via There is no place for just shitting all over other people’s work – 37signals.